FAQs

COLOR + CLENDITIONER FAQs

How long will your color last?

Our Color + Clenditioners contain semi-permanent direct dye pigments and will gradually fade out from hair. The amount of time the product will last in hair is dependent on the condition and porosity of the hair, and the intensity of the shade. Lighter colors tend to fade out faster, like Light Pink, Rose Gold and Mint. The more stubborn shades are the Blues, Espresso, Onyx, Purples, and Teals which tend to stay in hair the longest. If your hair is damaged and very processed, you may see a much longer fade out process. For the more stubborn shades, a direct dye remover may be needed. Any time you are doing a drastic color change, it’s best to consult with a salon professional.

How do I remove the color from my hair?

If you want to remove Color + Clenditioners, we recommend you switch to a clarifying shampoo. A direct dye remover may be needed for some colors, consult a salon professional if needed

Why did the Light Pink or the Rose Gold not show up in my hair?

The Light Pink is best used on hair that is a very light blonde or pre-lightened. Both Light Pink and Rose Gold are from our Pastel Collection and have less direct dye pigments than many of our other colors. If you have virgin hair, try applying to dry hair, and more consecutive washes or longer processing times may also be needed. If you have medium-blonde hair and still want pink tones, Hot Pink would be a better option.

Will the Mocha or Espresso cover my gray hair?

Our products contain semi permanent direct dye pigments so they are not recommended for full gray coverage. You may see some gray blending from certain colors. However, not all gray hair will pick up the color; some people have great results and some do not see anything.

How do I choose between Mocha and Espresso for my hair?

Both colors are recommended for hair that is a medium blonde or darker and both are great as refreshers for hair that is already brown. The Mocha is more of a neutral to cool tone while the Espresso is more of a warm tone. Espresso is darker and richer and has a longer fade out.

Will Color + Clenditioner show up on dark hair?

On dark hair that is color treated, you will see more of a jewel-tone effect that can be seen in direct sunlight with the more vibrant shades. Espresso and Onyx will have the most impact on hair that is a light brown or darker.

Can I use Color + Clenditioner on virgin hair? 

Yes, you can use Color + Clenditioner on virgin hair. You may need more consecutive washes and longer processing times to achieve the results you are looking for. You can also apply directly to dry hair, let process and rinse thoroughly. Also, be sure you are choosing a shade that will work with your current hair color.

How often should I use Color + Clenditioner?

Our color is buildable, meaning color is deposited onto the hair with each wash. If you are using the product to refresh your already colored hair, we recommend using 1 – 2 times a week to refresh the color. If you are starting with no color in the hair, more consecutive washes and longer processing times may be needed. Once you have achieved your desired results, then you can continue to use 1 – 2 times a week to refresh the color. When you begin use of a traditional shampoo, the color will begin to fade.

Can you use it on eyebrows?

We recommend you do not use this product on eyebrows as it is close proximity to your eyes.

Does this product stain skin?

Color + Clenditioner™ was carefully formulated to maximize color in hair and minimize staining on the hands and scalp. However, hand and scalp skin can stain slightly. If you do experience staining, simply wash the area with a shampoo or soap without pigment.

Will this product stain fabric?

If not washed out completely color can transfer to fabrics, but can easily be washed out.

Does this product have harsh chemicals?

All Color + Clenditioner™ products are sulfate free & paraben free.

Do I need to use a developer/activator?

No developer or activator is needed to use this product. Simply apply to wet or dry hair, let sit for 3-20 minutes, rinse and style as normal!

DIY TIPS

Although fading will occur naturally, here are a few suggestions things you should try to **AVOID** to get the most out of your color:

  • Excessive exposure to water and/or sunlight.
  • Frequent shampooing of hair and using Deep Cleansing or anti dandruff shampoo.
  • Using alcohol based hairspray, gel or mousse and other alcohol based hair products.  
  • Saltwater (Beach) and Chlorine water (Swimming pools).

Helpful hints:

  • Wear clothes you don't mind staining for the process of coloring your hair. Also use old towels you don’t mind staining for the process of coloring your hair.
  • Apply protection cream or petroleum jelly around the hairline, around the ears and neck to protect your skin from staining. Avoid getting any petroleum jelly on hair because hair color will not be able to color hair with petroleum.
  • Protect the floor with old towels you don't mind staining or use the newspapers or trash bags to cover the floor.  
  • Wear plastic gloves to protect your hands from staining.  
  • Rinse in a stainless sink if possible, some colors may stain white sinks and bathtubs.

RETURN POLICY

We proudly offer a 30-day return policy: If you are unhappy with your purchase within 30 days of your order, please contact us at info@keracolorhair.com for a full refund.

*Please note that : Shipping charges will NOT be refunded.* *Returns must be received in new condition.